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Answers to common questions, and a real person at the other end of an email.
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Questions, feedback, or a deletion request for data held server-side? Email us and we'll get back to you.
Common questions
How accurate is the translation?
Dime uses a large language model that understands idioms, slang and context — not word-for-word — paired with strong speech recognition. It's built for natural, real conversations.
Does it work offline?
Yes. Download language packs in advance and translate with no internet. Offline accuracy is lower than online, and the app labels offline mode clearly.
Is my conversation data private?
Your audio is never stored on our servers, your conversations never train AI, and history is saved on your device by default. You can delete your account and data from inside the app at any time.
Which languages have spoken voice?
Six languages have full voice output: English (US), English (UK), Spanish, French, Italian, and Portuguese (Brazil). The other 20 translate to on-screen text.
How do I cancel?
Cancel in one tap inside the app — you'll keep access until the end of the period you already paid for.